State and local government agencies are under increasing pressure from constituents who expect digital service experiences similar to private-sector platforms: self-service, intuitive UI, mobile-friendly, transparent. Research shows that a large majority of agencies recognize the importance of online services and are prioritizing internal transformation.
Lyra Interactive is equipped to help state and local government (SLED) organizations modernize their digital estates — from citizen facing portals to internal operations, from legacy CMS to headless systems, from static websites to dynamic, API-driven platforms.
Key challenges we address
- Citizen experience: Designing interfaces that reduce friction, enable self-service, and deliver across devices and contexts.
- Legacy and siloed systems: Many agencies struggle with multiple outdated platforms, limited budgets and staffing constraints.
- Scalability and security: Need to support many users, multiple departments, often across geographic regions, while meeting regulatory or privacy obligations.
- Cross-channel & mobile: Services are no longer just web pages — they may be apps, kiosks, integrations with third-party providers or IoT systems.
What Lyra Interactive delivers
- End-to-end digital platform builds: adopt modern CMS (traditional or headless), connect content with APIs, build front-ends (React/Vue.js), integrate with back-end services (Laravel, containerized).
- Workflow & process optimisation: we map and refine internal workflows, moving from mail/fax/manual to automated, digital-first processes, thereby reducing cost and improving staff productivity.
- Accessibility, performance & resilience: Building sites and apps that meet accessibility standards (WCAG), are optimised for performance and ready for future requirements.
- DevOps & cloud enablement: We help push state/local platforms into modern container and cloud architectures, with continuous integration, deployment, and monitoring built in.